Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great location
friendly staff
limited dining options
room decor needs improvements
7.8/10
Very good
Rooms
7.7
Location
8.2
Service
8.7
Dining
7.0
Guest reviews
7.8/10
based on 6 reviews
8.7
8.7/10 based on 1786 reviews
John
United States,
May
2024
7.6/10
The hotel has its ups and downs. The rooms, although not at a 5-star level, are clean and moderately decorated, but some areas like the hallways smell like cigarette and the shower tiles are run down. The location is fantastic for exploring the city, with easy access to public transportation, but lacks nearby dining options. The service is excellent, with staff being helpful and friendly, offering nice complimentary amenities. The dining experience is average, with limited options available.
Rooms
7.0
The rooms are clean and moderately decorated, though not quite up to 5-star standards.
Service
9.0
The staff is polite and very helpful, providing good service overall.
Location
8.0
The location is superb for getting around the city easily, with convenient access to public transportation.
Dining
6.0
The dining options are average, with room for improvement in the variety offered.
Facilities
The hotel offers a range of facilities for a comfortable stay.
great location
limited dining options
David
United States,
April
2024
7.8/10
My stay at the hotel was overall pleasant. The rooms were clean and comfortable, and the staff was friendly. The dining experience had its ups and downs. The location was convenient, although not without its challenges. Despite some minor drawbacks, the hotel offered good value for money.
Rooms
8.0
Our room had a lovely open view of the sea, and the hospitality of the personnel met our expectations. Everything was clean and comfortable, and we appreciated the two small bottles of drinking water provided during check-in.
Service
9.0
The service was at a high level of professionalism, and the staff was very caring. They even helped me make phone calls in Turkish for car rentals, which was a nice touch.
Location
7.0
The hotel provides tranquility and good connectivity to public transport, making it easy to explore Istanbul. While not right next to Taksim Square, the location is convenient and clean, with easy access to various parts of the city.
Dining
7.0
The dining experience had its highlights with fresh juice, fruits, and omelettes. However, the main dishes, salads, and appetizers were not as impressive as expected.
Facilities
8.0
The facilities overall met our needs and were satisfactory for our stay.
James
United Kingdom,
February
2024
8.4/10
I had a wonderful stay at the hotel! The rooms were clean and spacious, offering a lovely view of the Bosphorus. The service was top-notch, with helpful and pleasant staff always at my service. The location was ideal, close to Taksim Square and transportation options. The dining experience was varied and catered to both vegetarians and non-vegetarians. Overall, a great value for the money.
Rooms
9.0
The rooms overlooking the Bosphorus were clean, large in size, and had large windows for a bright start to the day.
Service
9.0
The service was exceptional with always helpful staff at my disposal.
Location
8.0
The hotel's location near Taksim Square and the Bosphorus was convenient for exploring Istanbul but note that there's a bit of a climb up to reach it.
Dining
8.0
The dining options provided a good variety for both vegetarians and non-vegetarians.
Facilities
8.0
The hotel offered a range of amenities and services to make the stay comfortable.
Edward
United States,
February
2024
8.0/10
The hotel rooms were super clean and comfortable with great amenities, but lacking some standard room supplies. The service was exceptional with a few minor flaws. The location was convenient with easy access to key attractions. The dining experience was good, but with room for improvement.
Rooms
9.0
The rooms were super clean and comfortable, equipped with essential amenities. However, some standard supplies were missing.
Service
8.0
The service was great overall, with a particularly welcoming and cooperative staff. Some minor issues were noted in interactions.
Location
8.0
The location was convenient, providing easy access to Taksim Square and transportation options, though a bit challenging with kids and strollers.
Dining
7.0
The dining experience was enjoyable with a good variety of choices, but some aspects could be enhanced to match the price point better.
Facilities
8.0
The hotel facilities were good, offering essential services for a comfortable stay, though some enhancements could elevate the experience.
Clean
Missing supplies
Thomas
United Kingdom,
February
2024
8.0/10
The hotel offers very clean rooms with the latest technologies that saved me from dealing with angry taxi drivers daily. While the nightly noise of people dancing and moving chairs could be a bother, the room size was generous, and the bathroom featured excellent toiletries.
Rooms
8.0
The rooms were spacious and equipped with the latest technologies, keeping me comfortable throughout my stay.
Service
9.0
The staff was incredibly friendly and took great care of me during my visit, making the service top-notch.
Location
9.0
The hotel's proximity to Taksim and Kabatas made it convenient for exploring the area, with major attractions like Dolmabahce Palace and Besiktas Football Stadium within walking distance.
Dining
7.0
The dining experience offered a variety of options, although not reaching a 5-star standard. However, the fresh juice and fruit were quite satisfying.
Facilities
7.0
The hotel's facilities were decent, ensuring a comfortable and convenient stay.
Penelope
United Kingdom,
January
2024
7.0/10
The hotel offers clean rooms with a balcony but is located amidst constructions, making it a bit noisy. The staff is young and inexperienced but provides excellent hospitality service, especially in assisting with travel plans in Istanbul. The location is convenient for accessing public transportation and attractions, yet payment issues with overseas credit cards were experienced. Dining options are limited but feature some great varieties for those willing to try fresh fish.
Rooms
5.0
The rooms were tiny for the price with no amenities, but they were clean and had a balcony.
Service
8.0
The service was perfect with excellent hospitality assistance in travel plans around Istanbul.
Location
9.0
The location was amazing, close to Taksim Square and Istiklal Street, offering professional services and friendly staff.
Dining
7.0
The dining had limited options but included great varieties with fresh fish.
Facilities
6.0
Facilities could be improved, limited amenities available.